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Sole sourcing is the practice of working with a single service provider to define, negotiate, and purchase services. Traditionally, buyers used sole sourcing to deliver a simplified, faster service acquisition process because it entails fewer of the difficulties of staging and reviewing a multi-service provider process. Today, the use of sole sourcing most often stems from the trust that already exists between a buyer and service provider.
Sole sourcing can deliver significant potential efficiencies over multi-vendor outsourcing efforts in terms of cost for completing the process and time required to make a decision. However, a sole source approach is susceptible to challenges that buyers must address early on to ensure a successful outcome. Doing so increases the chance that the initiative will suit the buyer's and service provider's objectives - today and in the future.
Buyers of outsourcing services may
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